Privacy Policy

What Information Do We Collect?

Personal information you disclose to us

In short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide when you express an interest in our Services, participate in activities on the site, or contact us directly.

Personal information we collect may include:

• Names
• Email addresses
• Business or company name
• Message or inquiry content
• Workflow and operational details
• Job titles
• Contact preferences

Sensitive information. We do not process sensitive information.

All personal information you provide must be true, complete, and accurate. Please notify us of any changes.

Information automatically collected

In short: Some information — such as your IP address and browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This does not reveal your specific identity but may include device and usage information such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use our Services.

The information we collect includes:

• Log and usage data. Service-related diagnostic, usage, and performance information our servers automatically collect when you access or use our Services — including IP address, device information, browser type, pages viewed, searches, and other actions you take.
• Device data. Information about your computer, phone, tablet, or other device — including IP address, device identification numbers, location, browser type, hardware model, internet service provider, operating system, and system configuration.

How Do We Process Your Information?

In short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes only with your prior explicit consent.

We process your personal information for the following reasons:

• To deliver and facilitate delivery of services. We may process your information to provide you with the requested service.
• To respond to user inquiries and offer support. We may process your information to respond to your questions and resolve any issues you have with our Services.
• To fulfill and manage your orders. We may process your information to fulfill and manage orders, payments, and exchanges made through the Services.
• To enable user-to-user communications. We may process your information if you choose to use any of our offerings that allow communication with another user.

What Legal Bases Do We Rely On to Process Your Personal Information?

In short: We only process your personal information when we believe it is necessary and we have a valid legal reason to do so — with your consent, to comply with laws, to provide services, to protect your rights, or to fulfill our legitimate business interests.

We may process your information if you have given us specific or implied permission to use your personal information for a specific purpose. You can withdraw your consent at any time by contacting us.

In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including:

• If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
• For investigations and fraud detection and prevention
• For business transactions provided certain conditions are met
• If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim
• For identifying injured, ill, or deceased persons and communicating with next of kin
• If we have reasonable grounds to believe an individual has been, is, or may be a victim of financial abuse
• If it is reasonable to expect collection and use with consent would compromise the availability or accuracy of the information, and the collection is reasonable for investigating a breach of an agreement or contravention of the laws of Canada or a province
• If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records
• If it was produced by an individual in the course of their employment, business, or profession, and the collection is consistent with the purposes for which the information was produced
• If the collection is solely for journalistic, artistic, or literary purposes
• If the information is publicly available and is specified by the regulations
• We may disclose de-identified information for approved research or statistics projects, subject to ethics oversight and confidentiality commitments

When and With Whom Do We Share Your Personal Information?

In short: We may share information in specific situations described in this section and with specific third parties.

We may need to share your personal information in the following situations:

• Business transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Do We Offer Artificial Intelligence-Based Products?

In short: We offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies.

As part of our Services, we offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies (collectively, "AI Products"). These tools are designed to improve your experience. The terms in this Privacy Notice govern your use of the AI Products within our Services.

Use of AI technologies

We provide AI Products through third-party service providers ("AI Service Providers"), including Anthropic, DeepSeek, ElevenLabs, and OpenAI. Your input, output, and personal information will be shared with and processed by these providers to enable your use of our AI Products. You must not use the AI Products in any way that violates the terms or policies of any AI Service Provider.

Our AI products

Our AI Products are designed for the following functions:

• AI deployment
• AI bots
• AI automation
• AI applications
• AI research

How we process your data using AI

All personal information processed using our AI Products is handled in line with this Privacy Notice and our agreements with third parties. This ensures high security and safeguards your personal information throughout the process.

How to opt out

To opt out of AI data processing, contact us using the contact information provided in Section 12.

How Long Do We Keep Your Information?

In short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

Specific retention periods:

• Personal information is retained for the duration of the client relationship and deleted within 60 days of service termination.
• Financial and tax records are retained for 6 years as required by Canadian law.
• Server logs are automatically purged after 90 days.

When we have no ongoing legitimate business need to process your personal information, we will delete or anonymize it. If deletion is not immediately possible (for example, because your information has been stored in backup archives), we will securely store and isolate it from further processing until deletion is possible.

How Do We Keep Your Information Safe?

In short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect any personal information we process. However, despite our safeguards, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure. We cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security.

Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access our Services within a secure environment.

Do We Collect Information from Minors?

In short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly collect, solicit data from, or market to children under 18 years of age or the equivalent age as specified by law in your jurisdiction, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of a minor and consent to such minor's use of the Services.

If we learn that personal information from users under 18 has been collected, we will deactivate the account and take reasonable measures to promptly delete the data from our records. If you become aware of any data we may have collected from children under 18, please contact us at brad@bradbond.org.

What Are Your Privacy Rights?

In short: In some regions, such as Canada, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.

In some regions (like Canada), you have certain rights under applicable data protection laws. These may include the right to:

1. Request access and obtain a copy of your personal information
2. Request rectification or erasure
3. Restrict the processing of your personal information
4. Data portability (if applicable)
5. Not be subject to automated decision-making

If a decision that produces legal or similarly significant effects is made solely by automated means, we will inform you, explain the main factors, and offer a simple way to request human review. In certain circumstances, you may also have the right to object to the processing of your personal information.

We will consider and act on any request in accordance with applicable data protection laws. To make a request, contact us using the details in Section 12.

Withdrawing your consent

If we are relying on your consent to process your personal information, you have the right to withdraw that consent at any time by contacting us using the details in Section 12. Please note that withdrawal will not affect the lawfulness of processing before its withdrawal.

If you have questions or comments about your privacy rights, email us at brad@bradbond.org.

Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems and applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected.

At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard is adopted that we must follow in the future, we will inform you in a revised version of this Privacy Notice.

Do We Make Updates to This Notice?

In short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Revised" date at the top of this notice. If we make material changes, we may notify you either by posting a prominent notice or by directly sending you a notification. We encourage you to review this Privacy Notice frequently to stay informed of how we are protecting your information.

How Can You Contact Us About This Notice?

If you have questions or comments about this notice, you may email us at brad@bradbond.org or contact us by post at:

Brad Bond AI
31 Parkdale Avenue
Bridgewater, Nova Scotia B4V1L8
Canada

How Can You Review, Update, or Delete the Data We Collect from You?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law.

To request to review, update, or delete your personal information, please fill out and submit a data subject access request.